My husband got me a Sony bluetooth headset to pair and use with my laptop. I couldn't get it to pair and then I found this helpful video for an older model. Tried the same trick on my new model as well and it worked like a charm.
https://www.youtube.com/watch?time_continue=227&v=21ZAFVOZf84
How to connect Sony MDR-XB950B1 headset to a Windows PC
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